EN ES
974 36 13 67     recepcion@joliojaca.com

Booking conditions

The present General Conditions of Reservation (General Conditions) will regulate the commercial relationship that arises between PATRIMONIAL ALOL, S.L. and the user or client for the contract made through the forms that PATRIMONIAL ALOL, S.L. makes available at www.joliojaca.com.

The reservation through the websites of PATRIMONIAL ALOL, S.L. will suppose the express acceptance, by the client or user of the pages, of these conditions, as well as of the conditions of use established for the user by the pages’ property of PATRIMONIALALOL, S.L.


These conditions shall apply without prejudice to the application of the relevant legal rules applicable to each case.

The General Contracting Conditions regulates the distance selling relationship between PATRIMONIAL ALOL, S.L. and the user or client in accordance with the legal stipulations – especially Law 7/1998, of April 13th, on General Contracting Conditions, Law 3/2014, of  March 27th, which modifies the revised text of the General Law for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17th 1999, regulating Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13th, on the Protection of Personal Data, Law 7/1996, of January 15th, on the Regulation of Retail Trade, and Law 34/2002 of July 11th, on Information Society Services and Electronic Commerce.


PATRIMONIAL ALOL, S.L. reserves the right to make the modifications it deems appropriate, without notice, in the General Conditions. Such alterations may be made through their websites or any legally acceptable means and shall be binding for as long as they are published on the website and until they are validly modified by subsequent ones. Nevertheless, PATRIMONIAL ALOL, S.L. reserves the right to apply, in some instances, particular Conditions of Contracting with preference to the present General Conditions when it considers it fitting or being announced in an opportune time and form.


Pre-booking information.

PATRIMONIAL ALOL, S.L. informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalization of the reservation.

Also, PATRIMONIAL ALOL, S.L. informs that the user can have access to her conditions of use that is on the same website.

By booking and contracting with PATRIMONIAL ALOL, S.L. through its website, the user or client expressly declares knowledge, understanding, and acceptance of these conditions of use and the General Conditions. Also, the user affirms to be of legal age and to have the legal capacity to act as necessary for the access to the websites of PATRIMONIAL ALOL, S.L. The user is responsible for treating confidentially, and responsibly the identity and password obtained in the registration as a client – not be transferred to another.

Once the reservation is made, the user will see the confirmation of his booking on screen and should print it as proof of the reservation made. The confirmation of reservation and the evidence of reservation (printed by the user) will not be valid as an invoice.


OPERATION OF THE RESERVATION.

Booking offer and price reference.

In compliance with current legislation and in particular, Law 34/2002 on information society services and electronic commerce, PATRIMONIAL ALOL, S.L. offers information on all possible reservations, their characteristics, and prices in the corresponding section for the formalization of the reservation. However, PATRIMONIAL ALOL, S.L. reserves the right to withdraw, replace, or change the offers offered to her customers through her website, by merely changing the content. Thus, the products and / or services provided at any time on the website of PATRIMONIAL ALOL, S.L. will be governed by the General Conditions in each case. Likewise, the company will have the right to stop offering, without prior notice and at any time, access to the products and/or services mentioned.


Indication of prices.

Each possible reservation offered will have its price indicated as well as if it has incorporated the VAT or any other tax that applies in its case. The charges shown on the screen will be those valid at all times, except for situations of typographical errors. If the price is different for the above reason, PATRIMONIAL ALOL, S.L. will inform the client, via e-mail, before proceeding with the making of the reservation.


Availability.

The availability of the offers offered by PATRIMONIAL ALOL, S.L. through her website may vary depending on customer’s demand. Although PATRIMONIAL ALOL, S.L. updates the database periodically, the reservation requested by the client could be unavailable at that time. In such a case, PATRIMONIAL ALOL, S.L. will send an e-mail to the client informing him of the unavailability of the offer.


Methods of payment.

PATRIMONIAL ALOL, S.L. requests in the reservations through its web page, the data of a credit card and holder of reserve, to guarantee effectiveness. We remind you that the establishment does not charge your credit card when making this reservation – the card is used for warranty purposes only. The establishment reserves the right to check the validity of the credit card before the arrival of the customer. The invoice corresponding to the reservation will be paid directly into the establishment, either in cash, by credit card, or in any other way accepted by the establishment. For bookings of more than seven nights and in periods of high occupancy, the hotel can contact the client to request a deposit or the total prepayment of the stay to guarantee the reservation made online. The remaining amount of the reservation will have to be paid directly by the client upon his exit of the hotel, discounting of the final invoice, the deposit or prepayment made.

Cancellation of the reservation.

If the cancellation is made more than 24 hours in advance, the establishment will not charge. If the cancellation is made less than 24 hours in advance, the establishment is entitled to charge the credit card provided a part of the total amount that was to be paid.


Withdrawal.

According to the provisions of Article 103 of Law 3/2014 of March 27th, which modifies the revised text of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, that cannot be returned or can deteriorate or expire quickly, are exempted from withdrawal.


Data protection.

In accordance with the provisions of Law 15/1999 on the Protection of Personal Data, PATRIMONIAL ALOL, S.L. informs users of her websites that personal data collected by the company through the forms on its pages will be entered into a file and is under the responsibility of the company, in order to facilitate, expedite, and fulfill the commitments established between both parties. Also, PATRIMONIAL ALOL, S.L. informs customers of the possibility of exercising the rights of access, rectification, cancellation, and opposition by writing to the address: C / PRINCIPE DE VERGARA, 185 12 B, 28002 MADRID, in a case of misuse.

Unless you tell us otherwise, we will understand that your data have not been modified, you agree to notify us of any changes, and we have the consent to answer as many queries as you deem appropriate and to send the information requested.


Applicable Law and Jurisdiction.

Also, PATRIMONIAL ALOL, S.L. reserves the ability to present the civil or penal actions that it considers fitting for the misuse of her website and contents or the breach of the present conditions.

The relationship between the user and the provider will be governed by the regulations in force and applicable in the Spanish territory. Should any controversy arise, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this respect; PATRIMONIAL ALOL, S.L. has its address in MADRID.


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